Privacy & Security

S7 Games Privacy Policy – How We Protect Your Information

The security of your personal data is our top priority. S7 Games never sells your information or shares it with third parties without your permission.

Updated: January 2026 Reading time: approximately 7 minutes SSL 256-Bit Secured

A quick note before we begin: By opening an account or using our services at S7 Games, you agree to this Privacy Policy. Please take a moment to read it in full — it's in your own best interest.

1

What Types of Data Do We Collect?

S7 Games collects two types of data from you — information you provide directly, and data generated automatically as you use the platform. Full details are outlined below:

Data Type What Data We Collect When it is collected
Identity information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address When Opening an Account
Financial Data BKash/Nagad number, transaction history During Payment
Gaming data Betting history and win/loss records Automatically During Gameplay
Technical Data IP address, device type, browser Time of Site Access
Behavioral Data Pages visited and time spent, click patterns Automatically while browsing

Important: S7 Games never stores your password, full bank account number, or card number. Payment information is processed exclusively through encrypted channels.

2

Why Do We Collect This Data?

S7 Games does not collect information without reason. Every piece of data we collect has a specific purpose, and it is never used beyond that purpose.

  • Account Management: To create your profile, verify login sessions, and secure your account.
  • Payment processing: Financial information is required to process deposits and send withdrawals.
  • KYC Verification: To verify identity and prevent money laundering in compliance with legal obligations.
  • Service Improvement: To understand which games or features are used most and improve your overall experience.
  • Fraud Prevention: To detect unusual transactions or multiple accounts.
  • Customer Support: To understand your issue and resolve it as quickly as possible.
  • Promotions: To send you relevant offers and bonus information, with your consent.
3

How is your information stored and kept secure?

Every piece of data stored on S7 Games servers is protected using advanced technology. We adhere to the highest security standards in the industry.

  • 256-Bit SSL/TLS Encryption: All data transmitted to and from the site is encrypted.
  • Database Encryption: Sensitive data stored on our servers is encrypted separately.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Restricted Access: Only authorized personnel have access to specific data.
  • Data Retention Period: After an account is closed, data is deleted after a set retention period in accordance with legal obligations.

You Can Help Too: Use a strong password, keep 2FA enabled, and report anything suspicious to S7 Games support immediately.

4

Under what circumstances may your information be shared?

S7 Games never sells your data. However, there are limited circumstances in which information may be shared:

  • Payment Provider: bKash, Nagad, Rocket — only the information necessary to complete a transaction is shared.
  • Game Providers: Game session data may be shared with providers such as Evolution Gaming and Pragmatic Play.
  • Law Enforcement Agencies: Data may be disclosed when required by court order or other legal obligations.
  • KYC Verification Provider: With trusted verification partners to confirm your identity.
  • Fraud Prevention Service: With specialist security firms dedicated to protecting your account.

In all of the above cases, only the minimum necessary data is shared, and all partner organizations are required to uphold the same privacy standards.

5

Cookies & Technical Tracking

S7 Games uses cookies to keep its website and app running smoothly and to improve the user experience. Cookies are small data files stored in your browser.

We use the following types of cookies:

Essential Cookies Analytical cookies Preference Cookies Security Cookies
  • Essential Cookies: To keep your login session active and your account secure. Disabling these cookies may cause the site to function incorrectly.
  • Analytical cookies: To understand which pages are used most. All data collected is fully anonymized.
  • Preference Cookies: To remember your preferred language and settings.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the site.

6

Your Rights Over Your Data

S7 Games believes you should have full control over your own data. That's why we guarantee the following rights:

Right to Access Your Data

To find out what personal data we hold about you, please submit a request to our support team.

Right to rectification

You may request corrections to any inaccurate or outdated information. Some details can only be updated after verification.

Right to Erasure

After your account is closed, you may request deletion of any data that is not required to be retained under legal obligations.

Right to Opt Out of Marketing

You can unsubscribe from promotional messages at any time.

Data Portability

If you request a copy of your data, it will be provided in a specified format.

Right to Restrict Processing

You can request that your data not be used for specific purposes.

7

Children's Privacy Protection

S7 Games strictly does not serve anyone under the age of 18. We take special care to protect the privacy of minors.

  • Age is verified at the time of registration.
  • If a user registers with a false age and this is later discovered, the account will be permanently closed.
  • If information belonging to a minor is collected knowingly, it will be deleted immediately.
  • If parents have any concerns, they can reach us at [email protected].

A Note for Parents: Please set a password or screen lock on your device to prevent children from accessing your S7 Games account. This is your responsibility and essential for keeping children safe.

8

Privacy Policy Changes

This Privacy Policy may be updated due to changes in technology, law, or our business practices. S7 Games is committed to full transparency at all times.

  • Before any significant changes, a notice will be posted on the site and members will be notified via SMS or email.
  • The "Last Updated" date at the top of this page always reflects the most recent version.
  • Continued use of the site after any changes constitutes your acceptance of the updated policy.
  • Previous versions are kept in the archive — you can view them at any time.
9

Get in Touch

If you have any questions, concerns, or requests regarding your privacy, please don't hesitate to reach out. S7 Games is always ready to listen.

  • Email: [email protected]
  • General support: [email protected]
  • Live Chat: Click the chat button at the bottom right of the site
  • Response Time: We typically respond within 24 hours

S7 Games is committed to upholding your rights. Any privacy-related complaint will be resolved within 30 business days.

The Pillars of Privacy Protection at S7 Games

How We Keep Your Data Safe

End-to-end encryption

Every data packet travelling from your browser to our servers is encrypted with 256-bit SSL. No one can intercept or read it in transit.

Two-factor authentication

Enabling 2FA on your account means that even if your password is compromised, no one else can log in. S7 Games recommends this for all users.

Regular security audits

Third-party security experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

Encrypted database

Data stored on our servers remains encrypted at all times. Even in the event of unauthorized server access, your information cannot be read.

Your Data Is Never Sold

S7 Games does not sell your data to advertisers or any other third parties — this is a core principle we stand by.

Deleted After a Set Period

After account closure, data is permanently deleted once the legally required retention period expires. Holding on to unnecessary data goes against our policy.

Frequently Asked Questions

Straightforward answers to common questions from our members

In S7 Games Sports Betting, if a match is cancelled or abandoned, the bet is generally declared "void" and the full stake is refunded to your account. However, if a defined portion of the match has been completed — such as a specified number of overs in cricket — the bet may be settled based on the result at that point. For live betting, only confirmed events up to the moment the bet was placed are taken into account. In any disputed situation, S7 Games' decision is final, and you may contact the support team to request a review.

Click the "Forgot Password?" link on the login page, then enter the mobile number or email address you used during registration. S7 Games will send an OTP (one-time code) to that contact. Enter the code within the specified time and you'll be able to set a new password. Your password should be at least 8 characters long — use a mix of numbers, uppercase letters, and special characters for a strong password. If you no longer have access to your registered mobile number or email, contact our support team directly — account recovery is possible through KYC verification.
🔒 ✅

Your data is safe — enjoy S7 Games with complete peace of mind

World-class security, full transparency, and respect for your privacy — that is the commitment of S7 Games.

SSL Secured Data Is Never Sold 256-Bit Encryption For Ages 18+
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